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First Impression

Was the receptionist professional & polite?  Yes No N/A
Were all your needs met & initial questions answered on this phone call?  Yes No N/A

Sales & Estimate

On your initial appointment, was the sales rep on time?  Yes No N/A
Were they professional and polite?  Yes No N/A
Did we identify any potential issues or special requirements?  Yes No N/A
Did we completely explain the estimate, warranty & payment policies?  Yes No N/A

Installation & Work Progress

Was our crew professional and courteous?  Yes No
At any time during the work in progress did your salesman call you?  Yes No
Was consideration paid to your landscape and outdoor spaces?  Yes No
Did we adequately clean up our worksite during and after the installation?  Yes No
Was the work completed on time?  Yes No
Would you recommend Pyramid to others?  Yes No

We appreciate your feed back

Would it be ok if we contacted you to discuss your answers?  Yes No