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First Impression

Was the receptionist professional & polite? YesNoN/A
Were all your needs met & initial questions answered on this phone call? YesNoN/A

Sales & Estimate

On your initial appointment, was the sales rep on time? YesNoN/A
Were they professional and polite? YesNoN/A
Did we identify any potential issues or special requirements? YesNoN/A
Did we completely explain the estimate, warranty & payment policies? YesNoN/A

Installation & Work Progress

Was our crew professional and courteous? YesNo
At any time during the work in progress did your salesman call you? YesNo
Was consideration paid to your landscape and outdoor spaces? YesNo
Did we adequately clean up our worksite during and after the installation? YesNo
Was the work completed on time? YesNo
Would you recommend Pyramid to others? YesNo

We appreciate your feed back

Would it be ok if we contacted you to discuss your answers? YesNo