FullName (required) Phone No (required) Email (required) Job ID (required) First Impression Was the receptionist professional & polite? YesNoN/A Were all your needs met & initial questions answered on this phone call? YesNoN/A Sales & Estimate On your initial appointment, was the sales rep on time? YesNoN/A Were they professional and polite? YesNoN/A Did we identify any potential issues or special requirements? YesNoN/A Did we completely explain the estimate, warranty & payment policies? YesNoN/A Installation & Work Progress Was our crew professional and courteous? YesNo At any time during the work in progress did your salesman call you? YesNo Was consideration paid to your landscape and outdoor spaces? YesNo Did we adequately clean up our worksite during and after the installation? YesNo Was the work completed on time? YesNo Would you recommend Pyramid to others? YesNo We appreciate your feed back Would it be ok if we contacted you to discuss your answers? YesNo