After you spend thousands of dollars for a new roof, your worst nightmare is waking up and discovering your newly installed roof leaks. If you are paying so much for this crucial part of your home, it’s natural to feel a bit off-put if the just-installed roof isn’t functioning properly.
That being said, its rare to have a leaks in a newly installed roof, and the ones that occur are usually easy to fix. Here are a few do’s and don’ts to think about if you have discovered a leak in your newly installed roof.
Don’t Get Worked Up
After you have invested a few thousand dollars into a new roof, it’s normal to panic a bit if there’s a leak. Try to stay claim, and whatever you do, don’t call your roofer and berate them verbally – that’s not going to help anything.
Do Assess the Situation Calmly
Before calling anyone, take some time to calm down and determine where the leak is coming from. You want to get as much information as you can about the leak including:
- When did the leak start?
- Is the leak coming from the chimney or window area?
- How hard was it raining outside?
- Has the leak stopped?
- How much water has gathered in your home?
These are the questions you need to be able to answer when you call a roofer to come out and make the needed repairs. The more confidently and calmly you are able to answer these questions, the better the outcome is going to be.
Don’t Exaggerate the Issue
Be honest about the problem. A small leak in the roof isn’t the end of the world. While it is inconvenient, and you did just pay for a new roof, the truth is, it’s unlikely your roofer tried to create an issue. Don’t go off on your roofer, don’t threaten them with a lawsuit, and don’t exaggerate the issue to make it seem more urgent than it really is.
Do Make Sure to Present the Facts Clearly and Request a Realistic Timeline
If you are honest about what’s going on with your roof, and you present the situation to your roofer calmly, while being confident about what’s going on, you are very likely to get a positive and helpful response. Make sure you are firm with your timeline and expectations, but don’t expect to receive next day service unless there’s a bad rainstorm predicted. A realistic timeframe is a week, so keep this in mind when making your request.
If you have noticed a leak in your brand-new roof, it’s time to take action. Don’t wait to call for repairs, as this problem is going to get worse and your warranty may run out before you call the roofer. Having the problem handled in a timely manner is going to pay off and help you save money in the long run. Be sure to keep this in mind to ensure a roof remains in good condition.
If you’ve discovered a leak in your roof, contact the professionals at Pyramid Roofing today!